Privacy Policy
Last updated:
At Perciva ("we", "our", "company"), we value your privacy. This Privacy Policy explains what information we collect when you use our services, how we use it, and how we protect it.
1. Information We Collect
Account Information: When you sign up, we collect your name, email address, and company details.
Usage Data: Your interactions on the platform, page views, and feature usage are automatically recorded.
Cookies: We use cookies and similar technologies to improve your experience and perform analytics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our services
- Managing your account and providing support
- Sending product updates and marketing communications
- Protecting against security threats
- Fulfilling our legal obligations
3. Information Sharing
We do not sell your personal information to third parties. We may share your information only in the following cases:
- With our service providers (infrastructure, analytics, payment processing)
- When required by law or court orders
- In the event of a merger or acquisition
4. Data Security
We protect your data with industry-standard security measures. All data transfers are secured with SSL/TLS encryption. Our servers are hosted on SOC 2 compliant infrastructure.
5. Data Retention
We retain your personal data as long as your account is active or as needed to provide our services. If you delete your account, your data will be removed from our systems within 30 days.
6. Your Rights
Under GDPR and applicable regulations, you have the following rights:
- Request access to your data
- Request correction of your data
- Request deletion of your data
- Object to data processing
- Request data portability
7. Cookie Policy
Essential cookies are required for the service to function. We obtain your consent for analytics and marketing cookies. You can manage cookies through your browser settings.
8. Changes
We may update this policy from time to time. We will notify you of significant changes via email.
9. Contact
For privacy-related questions, reach us at [email protected].